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Apple is finally taking some responsibility for the troubles assailing some MacBook and MacBook Pro owners with broken keyboards.

The company’s new “keyboard service program” pledges to replace individual keys and — whenever it’s necessary — entire keyboards on certain, more recent MacBook models. Although it’s not outright stated, the move almost certainly stems from troubles Apple has faced over a new keyboard design that was first introduced in 2015.

In its never-ending quest to deliver the thinnest possible laptop, Apple completely redesigned the MacBook keyboard in a 12-inch model that launched in 2015. The larger keys had less travel, and responded to light taps thanks to each key’s fragile “butterfly switches.” Read more…

More about Tech, Apple, Keyboard, Macbook, and Macbook Pro





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